Before you join a trip
- Read the trip details and ask questions when a plan is unclear.
- Do not feel pressured to join a trip that does not suit your schedule or comfort level.
- Keep sensitive personal information, documents and financial details private.
When you coordinate
- Agree on the meeting point, time, transport option and expected cost before you travel.
- Meet in a public, familiar place when possible.
- Tell someone you trust where you are going if that is appropriate for your situation.
- Use your own judgement and leave an arrangement if it no longer feels right.
About transport and payments
RideShare does not operate vehicles, book transport, confirm driver credentials or process payments. Travelers select the transport provider and settle any cost directly with one another or the provider they choose.
Contact privacy
Use contact details only to coordinate the trip you joined. Do not share another traveler’s information or use it for unrelated purposes.
Report a concern
If something connected to RideShare concerns you, contact us with the relevant details. For an immediate danger or emergency, contact local emergency services first.